We deliver FREE of charge to Ireland, Belgium, Germany, The Netherlands, Luxemburg, Denmark, France and Austria for all orders. For the other European countries an additional charge of 6 Pounds/Euros will be charged.
Because we deliver free of charge to most of European countries we reserve the right that any product you want to return must follow the instructions specified by the seller, please see our website Terms and Conditions.
Order placed before 2 pm will be dispatched as follow: 3 days handling time and between 7 to 10 working days delivery time, (Monday-Friday) unless otherwise stated on the product page.
Some product ranges may take 10 or more working days for delivery.
All orders are dispatched using our range of trusted couriers such as: GLS, Hermes, DPD, TNT, UPS.
The following items are all final sales and cannot be exchanged or returned: Rugs on Sale, Samples, Custom items, Made to Order items, Clearance items.
* Note: Because of differences in computer monitors we are not responsible for differences in colours shown in rug pictures on your computer screen. In some cases, patterns and colours may vary according to the size and kind of devise you use.
Here are more information about: Delivery, Returns, Refunds, Exchange due to Damage or Defects